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Company Profile

Vodafone Wholesale is a wholly owned subsidiary of Vodafone Ghana, incorporated as National Communications Backbone Company (NCBC). Vodafone Wholesale is a telecommunications service provider that sells fibre optic wholesale products and related services in Ghana and within the West African Sub-Region to wholesale service providers. Vodafone Wholesale is the only network in Ghana with cross border connectivity to the landlocked countries in West Africa offering Mobile Network Operators and Internet Service Providers with high quality and reasonably priced services. It also offers both national fibre backbone products and international IP and IPLC services with its network interconnected with all the 5 submarines cables that land on the shores of Ghana (SAT3, WACS, ACE, GLO1 & MAINONE). Being in operation since 2006, the business has grown from an initial customer base of four (4) to over thirty (30).

Vodafone Wholesale has a fibre optic network with a triple ring protection which allows 30ms switching time. This hybrid network comprises underground and overhead fibre cables in the south, middle and northern parts of the country. It is complemented with a metro fibre network in some parts of the country. The company has over 240 points-of-presence (PoPs) nationwide with its head office located at South Liberation Link, Manet Tower A, Airport City, Accra.

In August 2008, NCBC was transferred to Ghana Telecommunications Company Limited as part of Government of Ghana’s Sale and Purchase Agreement with Vodafone Group PLC. To give it a greater focus, it was re-branded and re-launched as Vodafone Wholesale in June 2011, with a vision “to be the number one Wholesale Communications Service provider in West Africa”. Its mission is “to delight customers through provision of complete wholesale communication services within the West African Sub Region”.

On the basis of core competence, the Operation & Maintenance activities on the overhead cables have been outsourced to Ghana Grid Company (GRIDCO) whilst those of the underground cables’ together with provisioning and network monitoring have also been outsourced to our mother company, Vodafone.

These steps have contributed immensely towards the achievement of operational efficiencies and the offering of real value for money to our loyal customers.

It is worth mentioning that we have achieved all these through our lean and agile business model that is driven by outsourcing of non-core business activities.

Vodafone Wholesale has played a significant role towards the total achievement in the ICT4Development deployment in Ghana, and contributed to the GDP growth and socio-economic development agenda of the nation as a whole.

Why Wholesale

  • Resilient Network
  • Delivering superior customer service and support
  • Offering greater value
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