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Value Added Services

  • The business is open to deliver customer request which might not be included in the list of product offerings. These should however fall within the telecommunications wholesale product portfolio.
  • There are new products under development to be completed and delivered as the first of its kind on the Market. Some of these are:

 

FamilyProductDescription
Managing Service Managing Director Customers are granted access to these cell sites for survey, installation and when fault occurs
24 x 7 Support
  • VF-W renders a 24HOUR Network Operating Center (NOC) support to its customers.
  • These are trained and specialized engineers who answer calls on customer complaints, faults and enquiries and ensure solution to problems by assignment faults to specialized Technicians and Field engineers within agreed timelines
Local tail circuit - fixed These services are procured as a wholesale product from Vodafone and resold to customer, prices are bespoke
Connectivity Local tail circuit wireless VF-W may offer this in certain locations, pricing is bespoke
Account Management Free Consultancy VF-W assists customers on business proposals and feasibility on their business needs and help meet competition of the market.